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Seven Keys to Customer Service
A positive attitude is the key to great customer service. How you choose to view the world around you has a tremendous impact upon your success. Being positive enables you to reach out more effectively to patients and colleagues. Seven Keys to Customer Service will teach you how to bring your best self to the office each and every day. In this course, you will learn how to provide your patients with the best possible experiences by gaining a new perspective on customer service. This course will leave you with a new and revitalized attitude toward serving others.
You will learn:
- Proven methods for bringing a positive attitude to the workplace
- Beneficial techniques for using positivity to serve those around you
- Helpful ways to address your patients' needs effectively by listening with an open mind
- Positive approaches to forming good, lasting relationships with your patients
- Useful advice for revitalizing your energy in the workplace
- Important practices for learning to take responsibility for yourself and your work
- Effective ways to communicate clearly your with patients
- Successful techniques for selling yourself and your service
- Practical skills for telephone communication with patients
TechTrack Dental CE is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
TechTrack Dental CE designates this activity for 1 continuing education credits.
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