Advanced Automation Blog

Advanced Automation has been serving the Atlanta area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Advanced Automation is Atlanta based and was founded in 1994 by John Moore, a highly respected software programmer and information technology consultant. One of John’s early software developments was the ShelfSpace Manager, a program in use internationally by libraries, universities and government institutions including Harvard University, the US Federal Reserve and the Australian Armed Forces.

The NIST Recommends This 5-Stage Cybersecurity Framework

The NIST Recommends This 5-Stage Cybersecurity Framework

If there’s one thing that helps businesses establish consistent policies and strategy, it’s a good framework. You can use a framework for anything, including network security. Today, we want to walk you through the cybersecurity protection standards as they are outlined by the National Institute of Standards and Technology so you can better protect your business.

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How to Keep Your Employees from Being a Cybersecurity Problem

How to Keep Your Employees from Being a Cybersecurity Problem

Cybersecurity has to be a big deal for any business that uses IT, and today, who doesn’t? When your employees don’t follow cybersecurity rules, it can put your business in danger, like getting hacked or losing money. The first step is to figure out why employees aren’t following the rules. This could happen because they don’t know the rules, haven’t been trained enough, or think the rules are too hard or take too much time. 

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Improve Productivity and Empower Employees with a Help Desk

Improve Productivity and Empower Employees with a Help Desk

Nobody likes getting large support bills from technology companies—especially when they are unexpected. This is the case for both the business owners footing the bill and the employees who might be held responsible for racking up the bill in the first place. This puts SMBs in a bit of an impossible situation; either spend money to keep employees productive, or save money and suffer from productivity issues.

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Securing Cloud Resources is More Critical than Ever

Securing Cloud Resources is More Critical than Ever

Cloud computing as a whole has been one of the most transformative technologies for businesses. With so many companies (upward of 90 percent of modern businesses) using some type of cloud computing, more companies than ever are really leaning into the technology and use it for mission critical business processes. Let’s take a look at some of the ways businesses can secure their cloud resources. 

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Pig Butchering is a Serious, Growing Problem

Pig Butchering is a Serious, Growing Problem

Over the past few years, huge scamming operations have operated in Southeast Asia, and now they are spreading. These scams—known as pig butchering scams—cause serious harm, as in an estimated $75 billion worldwide in 2023.

With these sorts of operations spreading, let’s go over what pig butchering is. 

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Mobility Changes the Business Game

Mobility Changes the Business Game

With technology becoming more mobile, the way we interact with tech has changed considerably. Now that dial-up has evolved to broadband and cellular networks have dramatically improved, technology has allowed people to become more connected than ever. Your business can improve its communications and operations with the right mobile technology.

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4 Stupid-Simple Ways to Be More Careful with Your Network Security

4 Stupid-Simple Ways to Be More Careful with Your Network Security

Technology is central to most businesses, which means that security is, by proxy, central to them as well. With cyberattacks on the rise, it’s more important than ever for you and your employees to be on the same page regarding cybersecurity. Today, we are looking at four ways you can ensure sound cybersecurity practices that even the most belligerent employees can follow… with the right support in place.

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Four Solid Practices to Use When Relying on Cloud-Based Software

Four Solid Practices to Use When Relying on Cloud-Based Software

Cloud computing has become a common tool, especially Software-as-a-Service (SaaS). Hosted software provides robust options that make sense to all companies, including anytime-anywhere availability, scalability, and provider management of the underlying hardware. In today’s blog, we want to discuss a couple of tips people can use when working with cloud computing.

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Password Managers are an Office Worker’s Best Friend

Password Managers are an Office Worker’s Best Friend

Protecting your business’ accounts is something we will advocate for on repeat. You’ll hear us tell you about complex and unique passwords and multi-factor authentication until you’re sick of hearing it. But one tool that our clients sometimes forget is the password manager—an equally useful tool that can help your business keep passwords safe and secure.

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Two Common Issues that Create Inefficiency and What to Do About Them

Two Common Issues that Create Inefficiency and What to Do About Them

Efficiency is extremely important for any business to maintain consistent revenue generation. Technology is a big part of that. Today, we’ll discuss two ways that technology can help build a more efficient business. 

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2 Technologies That Bring Innovation to Backup and Disaster Recovery

2 Technologies That Bring Innovation to Backup and Disaster Recovery

Other than the innovative jump from tape, data backup hasn’t seen too many great leaps forward, so to speak. Sure, businesses don’t have to worry about resource-intensive manual backups anymore, but the standard approach is so rock-solid that innovation isn’t necessarily needed at this point. Today, we are exploring the backup and disaster recovery process and how modern-day solutions have made an effective tool even better.

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Do Everything You Can to Minimize Downtime

Do Everything You Can to Minimize Downtime

Unexpected downtime can wreak havoc on businesses large and small, which is especially bad when so many paths lead to it. Let’s explore some of downtime’s causes, and equally importantly, how it can be avoided.

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Letter from our CEO

Dear Valued Customers,

Firstly, I want to extend my heartfelt thanks to each of you for helping make Advanced Automation a thirty-year success story. Without your trust and support, as well as the dedication of our exceptional employees, no company can thrive—and we are deeply grateful for your role in our journey.

I am excited to share that Advanced Automation (AAI) and DPC Technology (DPC) are merging to form a stronger, unified organization. Clay Archer, the majority shareholder of DPC, and I will be working closely together to grow the company while maintaining the very high level of customer service you have come to expect. This merger is driven by our shared culture and complementary strengths, which we believe will enhance our ability to serve you even better.

As DPC and AAI are very similar businesses, any forthcoming changes will focus on expanding our offerings and further improving customer service. While we expect to rebrand later this year, due to some software limitations, you may notice a mixing of the DPC Technology and Advanced Automation brands in the interim. Please share this news with your staff and let them know that we are now all one company, working together to deliver exceptional value.

AAILogo

DPCLogo

AAIDPCLogo

If you have any concerns about how this merger impacts your business, please do not hesitate to reach out to me directly via email or telephone. I am here to address any questions or feedback you have.

Thank you again for your continued partnership. We are excited about the opportunities ahead and look forward to serving you as a stronger, unified team.

Sincerely,
John Moore
President, Advanced Automation, Inc.
JohnMoore@aautomate.com

770-448-5400

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Tip of the Week: Sharing Large Files Efficiently

Tip of the Week: Sharing Large Files Efficiently

Collaboration is key to modern business operations, and that often involves sharing files of various sizes. Historically, sharing large files has been a challenge, but technology has made this process much easier. Here are some simple ways to share large files with your team.

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Keep an Eye Out for the Hallmarks of Malware

Keep an Eye Out for the Hallmarks of Malware

Malware is everywhere on the Internet and you don’t want it. From spyware and adware to ransomware there is never anything good that comes from this malicious code. Today, we will outline a few ways you can tell that your computer, workstation, or mobile device has some form of malware on it.

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How to Build Better File-Sharing Systems

How to Build Better File-Sharing Systems

With collaboration playing center stage for most businesses, it’s no small wonder that file sharing is such a priority for SMBs. If you want to establish solid file-sharing practices, you need the right solutions. Today, we want to explore four ways you can establish an efficient and secure file-sharing platform.

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Collaboration, Communication, and the Tech that Fuels Both

Collaboration, Communication, and the Tech that Fuels Both

Collaboration is at the heart of any effective business. Most organizations today are trying to make the most of their limited resources, and one of the ways to do this is with a solid collaboration strategy. Here’s how you can do the same to avoid siloing tasks and squandering your workforce’s potential.

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The Right Way to Address IT Issues

The Right Way to Address IT Issues

Technology allows businesses to leverage high-impact practices, but only if that technology works the way it’s supposed to. Even simple issues with network connectivity problems, outdated technology, and cybersecurity can impact operations. The key to a successful technology deployment is understanding where potential disruptions could occur and taking measures to proactively address them ahead of time.

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Tip of the Week: How to Properly Calculate Time in a Spreadsheet

Tip of the Week: How to Properly Calculate Time in a Spreadsheet

It isn’t a secret that working with different times in a spreadsheet can be a real pain… even if you’re just trying to add them all up. Fortunately (and a little unsurprisingly), this is because these programs have a specific function to accomplish this.

Let’s review the process you should follow in your spreadsheet program, whether you use Microsoft Excel or Google Sheets.

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You Can Embrace Remote Operations Without Sacrificing Cybersecurity… It Just Needs to Be Done Right

You Can Embrace Remote Operations Without Sacrificing Cybersecurity… It Just Needs to Be Done Right

Remote work has proven incredibly useful over the past few years despite many employers having various concerns about its implementation. While these concerns vary, one prevalent one is how remote operations impact cybersecurity.

If you’re utilizing remote operations to any degree and aren’t concerned about cybersecurity, you must adjust this mindset and correct your approach.

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Advanced Automation strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

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2065 Peachtree Industrial Court
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Chamblee, GA 30341

Call us: (770) 448-5400

News & Updates
Advanced Automation is proud to announce the launch of our new website at www.aautomate.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...